1. Acceptance of these terms
These Terms of Use ("Terms") govern your access to and use of the website at www.tsurumipumpsafrica.com (the "Website"), operated by Tsurumi Pumps Africa (Pty) Ltd ("Tsurumi Pumps Africa", "TPA", "we", "us" or "our").
By accessing or using the Website you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Website.
2. About the Website
The Website provides information about TPA, our pump products, the markets and applications we serve, technical resources, news, and the ability to submit a Request for Quotation ("RFQ") or a general enquiry. The Website is intended primarily for business and professional users.
3. Use of the Website
You may use the Website for lawful purposes and in accordance with these Terms. You agree not to:
- use the Website in any way that breaches any applicable law or regulation;
- attempt to gain unauthorised access to the Website, its server, or any system or database connected to it;
- introduce viruses, malware, or other harmful or disruptive material;
- use any automated system to scrape, harvest or extract data from the Website except as permitted by our robots file or with our prior written consent;
- interfere with or disrupt the operation of the Website or the servers or networks used to make it available; or
- misuse the RFQ, enquiry or contact forms, including submitting false, fraudulent, spam or abusive content.
We may suspend or restrict access to the Website, or to any user, where we reasonably believe these Terms have been breached.
4. Intellectual property
All content on the Website — including text, graphics, logos, images, product descriptions, technical specifications, datasheets, brochures, layout, design and software — is owned by or licensed to TPA, or to Tsurumi Manufacturing Co., Ltd. and its affiliates, and is protected by copyright, trademark and other intellectual property laws.
"Tsurumi" and associated logos and product names are trademarks of Tsurumi Manufacturing Co., Ltd. and/or its affiliates. Nothing on the Website grants you any licence or right to use any trademark without prior written permission of the owner.
You may view, download and print content from the Website for your own internal, non-commercial reference in evaluating TPA products. You may not otherwise copy, reproduce, republish, distribute, modify or exploit any content for commercial purposes without our prior written consent.
5. Product information and technical disclaimer
The product information, specifications, performance data, drawings, technical descriptions and application guidance on the Website are provided for general information purposes only. While we take care to keep this information accurate, product specifications and availability may change without notice, and the information on the Website:
- is indicative and does not form part of any contract or constitute a warranty or guarantee of any kind;
- may not reflect the latest revisions, options or regional variations of a product;
- is not a substitute for professional engineering judgment or a formal product selection; and
- should not be relied upon for the selection, installation, operation or maintenance of any pump without confirmation from TPA and reference to the official product documentation.
The suitability of any product for a particular application depends on factors specific to your site and requirements. You should confirm specifications, suitability and availability with TPA in writing before making any purchasing or engineering decision. To the extent permitted by law, TPA accepts no liability for any reliance placed on information published on the Website.
6. Requests for Quotation and enquiries
When you submit an RFQ or enquiry through the Website:
- you agree to provide accurate and complete information;
- your submission is a request only — it does not create any contract, and does not oblige TPA to provide a quotation, product or service;
- any response, indicative pricing or information we provide is not a binding offer unless and until confirmed by TPA in a separate written quotation or agreement, and remains subject to our standard terms of sale and to product availability; and
- any files you upload must be your own or material you are entitled to share, must be relevant to your enquiry, and must not contain malicious code or unlawful content.
You are responsible for the content you submit, and you grant us the right to use it for the purpose of responding to and processing your request. We handle personal information in your submission in accordance with our Privacy Policy.
7. Third-party links
The Website may contain links to third-party websites, including the global Tsurumi / TMC website, for your convenience. We do not control and are not responsible for the content, products, services or privacy practices of any third-party website. Accessing third-party websites is at your own risk and subject to their terms.
8. Availability of the Website
We aim to keep the Website available and functioning correctly, but we do not guarantee that it will be uninterrupted, error-free, secure, or available at all times. We may suspend, withdraw, or change all or part of the Website without notice for maintenance, security, operational or other reasons.
9. Disclaimer of warranties
To the maximum extent permitted by law, the Website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. Nothing in these Terms excludes or limits any rights you have that cannot lawfully be excluded, including under the Consumer Protection Act, 2008 where it applies.
10. Limitation of liability
To the maximum extent permitted by law, TPA and its directors, employees, affiliates and suppliers will not be liable for any indirect, incidental, special, consequential or punitive loss or damage, or for any loss of profit, revenue, data, business or goodwill, arising out of or in connection with your use of, or inability to use, the Website or any information on it, whether based in contract, delict (tort), or otherwise, even if we have been advised of the possibility of such loss. Nothing in these Terms limits liability that cannot lawfully be limited.
11. Indemnity
You agree to indemnify and hold TPA harmless against any claims, losses, liabilities, costs and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Website, or content you submit through it.
12. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process personal information. Please review it at our Privacy Policy.
13. Changes to these Terms
We may update these Terms from time to time, including as the Website's functionality changes. The current version and its effective date will be shown on this page. Your continued use of the Website after any change constitutes acceptance of the updated Terms.
14. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of South Africa. You agree to the non-exclusive jurisdiction of the South African courts in relation to any dispute arising from these Terms or your use of the Website.
15. General
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right or provision is not a waiver of that right or provision. These Terms, together with the Privacy Policy, constitute the entire agreement between you and TPA regarding your use of the Website.
16. Contact us
For any questions about these Terms, contact:
Tsurumi Pumps Africa (Pty) Ltd
Email:info@tsurumipumpsafrica.com
Address: Unit 1 HGI Bridgeway Business Park Sam Green, Corner Pinnacle Rd, Germiston, Johannesburg, 1401
Telephone:+27 82 404 4743 or +27 66 154 3268
See also: Privacy Policy